StreamFind Privacy Policy

Introduction

Welcome to StreamFind! At StreamFind, located at 12 Melville Drive, Edinburgh, EH9 1RL, Scotland, and operating under the purview of StreamFind Entertainment Ltd., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, applications, and services (collectively, the "Services"). This policy is effective as of January 1, 2025.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Services. This policy is designed to comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring that our users around the globe have their data rights respected. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Data Collection

We collect several types of information from and about users of our Services:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and any other information you voluntarily provide when you register, subscribe to our newsletter, participate in surveys, or contact us for support.
• Usage Data: We automatically collect certain information about your use of our Services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This data helps us understand how our Services are used and how we can improve them.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity on our website. These technologies help us personalize your experience, analyze trends, and administer the website. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Services. For more information, please see our Cookies Policy .
• Device Information: We may collect information about the device you use to access our Services, including the device model, operating system, unique device identifiers, and mobile network information. This information helps us optimize our Services for different devices and troubleshoot technical issues.
• Location Information: With your consent, we may collect precise location data from your device to provide location-based services, such as personalized recommendations based on your geographic location. You can disable location services in your device settings at any time.

Usage of Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: We use your information to deliver our Services, personalize your experience, and improve the functionality and performance of our website and applications. This includes recommending TV shows tailored to your preferences, based on your viewing history and ratings.
• Communication: We may use your contact information to send you newsletters, promotional materials, updates about our Services, and respond to your inquiries and support requests. You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions provided in the email.
• Analytics: We analyze usage data to understand how our Services are used, identify trends, and improve our content and offerings. This helps us make data-driven decisions about the development and enhancement of our platform.
• Security: We use your information to protect the security and integrity of our Services, detect and prevent fraud, and enforce our terms of service. This includes monitoring user activity for suspicious behavior and taking appropriate action to protect our users and our platform.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This includes responding to subpoenas, court orders, or other legal requests.

Sharing of Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our Services, such as hosting providers, payment processors, email marketing services, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with our business partners to offer you products, services, or promotions that may be of interest to you. However, we will only do so with your consent.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• With Your Consent: We may share your information with third parties with your explicit consent.

We do not sell your personal information to third parties.

Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption technologies to protect sensitive data transmitted between your device and our servers.
• Access Controls: We restrict access to personal information to authorized personnel only, and we require our employees to adhere to strict security policies and procedures.
• Regular Security Assessments: We conduct regular security assessments and audits to identify and address potential vulnerabilities in our systems and processes.
• Data Breach Response Plan: We have a comprehensive data breach response plan in place to minimize the impact of any security incidents and notify affected users in a timely manner, as required by law.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this policy periodically for any updates. Your continued use of our Services after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

StreamFind Entertainment Ltd.
12 Melville Drive
Edinburgh, EH9 1RL
Scotland
Email: [email protected]
Phone: 0131 472 8000

Our Data Protection Officer, Dr. Alistair McGregor, is also available to address any concerns regarding your personal data. You can reach him through the contact information provided above. We are committed to resolving any privacy-related issues promptly and effectively.